Agenda 04/11/2000 - Laserfiche WebLink

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March 28, 2000 78 and $500 checks were presented to the winners of the 1999 ,Service Excellence Award, Leonard Garter and Cliff Niblett. Mr. Niblett replied, "1 really enjoy what I do. We have an excellent staff, and Chief Rogers is excellent to work for." Mr. Carter replied, "VVhat I do is what I love to do." Mayor Crabtree declared the Town Meeting open. Mrs. Prillaman presented the Customer Concerns Report and stated, "The main neighborhood concerns are unsightly properties, dilapidated houses, inoperative vehicles, and police concerns. To date, all concerns in the Museum area have been resolved or measures are underway to resolve the situation." Jimmy Crigger, of 1122 ,South Askin ,Street, stated, ",Some of the reason for the decline in complaints is a lot of people haven't complained because they're waiting to see what the ,Southside grant project does." Council Member Roop requested follow-up regarding 100 Aaron ,Street. Council Member Haskell asked, "Are there any major problems you see that we can help you with? Are there any shortcomings of code?" Mrs. Prillaman replied, "Nothing has come to the forefront in particular." Thelma Pinkard, of 208 Park Street, stated, "Most of these properties with complaints are rental properties. Most homeowners take care of their property; rental owners do not." David Gilbert, of 1406 Chatham Road, asked, "What is the inspection process?" Thomas Harned, Assistant to the City Manager for Development, replied, "The complaint is filed, and the property is inspected· Property owners are notified and generally given 30 days to correct. The property is then reinspected. If the violation has not been corrected, an informal meeting is held with the property owner to develop a plan of correction. It is sent to the City Attorney within 60 days," Vice Mayor Teague stated, "Somewhere in the process, the City can do the improvements and bill for their