Laserfiche WebLink
Enclosure #4 <br /> <br /> City of Martinsville <br />Customer Concerns in Museum Area <br />Neighborhood Town Meeting March 28, 2000 <br /> <br />Zoning <br /> 20% <br /> <br />Electric <br /> <br />Inspections <br />38% <br /> <br />Public Works <br />24% <br /> <br /> Property ' -,,\~ Legal Issues <br />Maintenance Public ~__ Property <br /> Works Police Maintenance <br /> 3% 11% 2% <br /> <br />As evidenced by the departments involved, the main neighborhood concerns are unsightly <br />properties, dilapidated houses, inoperative vehicles, and police concerns. <br /> <br />The status of citizens' concerns is monitored regularly. To date, all concerns in the Museum <br />area have been resolved or measures are underway to resolve the situation. Citizens making <br />complaints have been notified of status either by phone or letter. <br /> <br />This graph includes 241 actual complaints recorded for this area for the 12 month period <br />between March, 1999 and March, 2000. Of the 241 complaints recorded, 214 have been <br />resolved and 27 are presently pending with measures being taken to correct situation. Duplicate <br />complaints on the same address are noted on attached report. <br /> <br />Included in this report are all complaints referred directly to Customer Service and it does not <br />include routine calls for service. For more details, please refer to attached report. <br /> <br />Prepared by Brenda Prillaman <br />Customer Service--540-656-5206 <br />bprillaman @ ci.martinsville.va.us <br /> <br />Martinsville <br /> <br />A CITY WITHOUT LIMITS <br /> <br /> <br />