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City of Martinsville <br />Customer Concerns <br />in Albert Harris and Police Academy area <br />Neighborhood Town Meeting March 24, 1998 <br /> <br />Zoning <br />18% <br /> <br />Electric <br /> 2% <br /> <br />Inspections <br />58% <br /> <br />As evidenced by the departments involved, the main neighborhood concerns are unsightly <br />properties, dilapidated houses, inoperative vehicles, and curb/gutter/sidewalk requests. <br /> <br />The status of citizens' concerns is monitored regularly. To date, all concerns in the Albert Harris <br />and Police Academy regions have been resolved or measures are underway to resolve the <br />situation. Citizens making complaints have been notified of status either by phone or letter. <br /> <br />This graph includes 234 actual complaints recorded for this area between March 15, 1997 and <br />March 15, 1998. Of the 234 complaints recorded, 46 are presently pending with measures <br />being taken to correct situation. Duplicate complaints on the same address are noted on <br />attached report. <br /> <br />Included in this report are all complaints referred directly to Customer Service and does not <br />include routine calls for service. For more details, refer to attached report. <br /> <br />Prepared by Brenda Prillaman, Customer Service--540-656-5206 <br /> <br /> <br />