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<br />March 2008 through March 2009-Northside/Chatham Hts. areas <br /> <br />City of Martinsivlle <br />Customer Concerns <br />In Northside, Chatham Hts. areas <br />Neighborhood Focus Meeting <br />March 10,2009 <br /> <br />A"operty Maintenance <br />R-lblic Works <br />5% <br /> <br />Utility Billing <br />2% <br /> <br />Legal issues <br />2% <br /> <br /> <br />Demolition/Budget issues <br />1% <br /> <br />Bectric <br />1% <br /> <br />Inspections <br />82% <br /> <br />· As evidenced by the departments involved, the main neighborhood concerns are inspections <br />property maintenance issues including unsightly properties, dilapidated houses and inoperative <br />vehicles. <br /> <br />· To date, all concerns in the Northside/Chatham Hts. areas are being addressed and measures are <br />underway to resolve the situation. <br /> <br />· This graph includes 185 actual complaints recorded for this area for the 12 month period <br />between March 2008 and March 2009. Of the 185 complaints recorded, 178 have been resolved <br />and 7 are presently pending with measures being taken to correct situation. Duplicate <br />complaints on the same address are noted on attached detailed report. This report does not <br />include routine calls for service. <br /> <br />M Martinsville <br />