Agenda 08/10/2004 - Laserfiche WebLink

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q FY 2005 Community Services Performance Contract Board Responsibilities a. State Facility Bed Utilization: The Board shall monitor and manage its use of state mental health facility beds through the Discharge Protocols, Extraordinary Barriers to Discharge lists, and reinvestment and restructuring projects and activities. Utilization will be measured by bed days received by consumers for whom the Board is the case management board. No financial disincentives shall be attached to this utilization during the term of this contract. b. Quality of Care 1) Clinical Consultation: The Board may request the Department to provide professional consultations for clinically complex or difficult or medically-complicated cases within the resources available for this purpose in the Department or its facilities and as permitted under 45 CFR § 164.506 lc) (1), when consumers or their legally authorized representatives have requested second opinions and with valid authorizations that comply with the Human Rights Regulations and the HIPAA Privacy Rule, if the Board is not able to provide those second opinions within its resources. 2) Quality Improvement and Risk Management: The Board shall, to the extent practicable, develop and implement quality improvement processes that utilize consumer outcome measures, provider performance measures, and other data or participate in its local government quality improvement processes to improve services, ensure that services are provided in accordance with current acceptable professional practice, and enable the ongoing review of all major areas of the Board's responsibilities under this contract. The Board shall, to the extent practicable, develop, implement, and maintain, itself or in affiliation with other Boards, a quality improvement plan incorporating provider performance measures, consumer outcome measures, and human rights information. The Board shall, to the extent practicable, develop, implement, and maintain, itself or in affiliation with other Boards, a risk management plan or the Board shall participate in a local government's risk management plan. The Board shall work with the Department through the System Leadership Council to identify how the Board will address quality improvement activities. 3) Consumer Outcome and Provider Performance Measures a) Measures: Pursuant to § 37.1-198 of the Code of Virginia, the Board shall report the consumer outcome, provider performance, consumer satisfaction, and consumer and family member participation and involvement measures in Exhibit C of this contract to the Department. These reporting requirements are contingent on the Department supplying any necessary specifications and software to the Board in time for the Board to make needed changes in its information systems. b) Individual Board Performance Measures: The Department may negotiate specific, time-limited measures with the Board to address identified performance concerns or issues. When negotiated, such measures will be included as Exhibit D of this contract. c) Consumer Satisfaction Survey: Pursuant to § 37.1-198 of the Code of Virginia, the Board shall participate in an assessment of consumer satisfaction in accordance with Exhibit C of this contract. d) Substance Abuse Youth Surveys: The Board shall work closely with community- based prevention planning groups, schools, and local governments to support and enable the administration of the Virginia Community Youth Survey and the Virginia Youth Tobacco Survey, which are mandated by federal funding sources and are necessary for continuation of federal block grant funding. f~4-R~-2F~F~4