Minutes 09/26/2000 - Laserfiche WebLink

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TUESDAY, Seotember 26, 2000 citizens are more comfortable in making necessary complaints. Mrs. Prillaman replied, "Yes, since most complaints come through me at this time." City resident John Sanders asked for the total number of complaints received in the City. Mrs. Prillaman stated approximately 1,200 complaints are received by the City. Mr. Sanders asked how much the complaint investigations cost. Mayor Crabtree answered that the cost is difficult to determine due to each department sharing the follow-up duties of the complaints. Council Member Roop stated that it may cost the City more not to investigate and resolve the complaints than to address the complaints. Council Member Dallas explained that the process includes such complaints as examining dilapidated vehicles. Mayor Crabtree explained to Mr. Sanders that the exact, direct costs cannot be determined due to the complexity of the process. Mr. Sanders asked if the City has any good news to share in economic development. Mayor Crabtree explained there has been many recent ribbon-cutting ceremonies in the City. Mr. Sanders asked if there was a way to give a progress report about the number of business prospects interested in the area. Council Member Teague answered by saying that the Patrick Henry Development Council publishes a report monthly, and that quarterly, Council receives a report of possible leads. Mr. Sanders commented that the City should have its own economic development program since Henry County has more to offer than the City. Mayor Crabtree told Mr. Sanders that the City Manager will make sure he receives a copy of the City's aggressive strategic plan for economic development. Mr. Williams, another City resident, spoke and stated there is a recurring problem with people loitering in the area of Fayette Street and Armstead Avenue. The problem occurs at the entrances of local businesses, thus blocking customer access. City Manager Reynolds assured Mr. Williams that the message would be passed along to the Police Department for follow-up. City resident Curtis Martin, Jr. of Dunlap Street feels the previously mentioned problem may be resolved with the request of the Police Department and the Police Department' s past efforts of similar neighborhood problems. An unidentified female resident asked if there are any plans to perform curb and gutter work in the West End area. City Manager Reynolds explained that a list has been developed, citizen input will be weighed, and the availability of funds will determine the actual plans. The same resident stated she heard on Cable television Station 6 that the City is having trouble paying its bills.