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155 <br /> THURSDAY, OCTOBER 1, 1998 <br /> <br />Program was very popular and appreciated by the residents it had grown to the point that many staff from <br />other operational areas were now needed to carry out the work, which brought other necessary work to a halt <br />during that ever increasing time frame. Other positive comments were made by Council about the popularity <br />of the Quarterly Pick-Up Program, but it was also noted that it appeared that some non-city residents were <br />often taking advantage of the program by bringing their waste into the city rather than taking it directly to the <br />landfill. There was then some discussion of possible enforcement measures to prevent this practice. Mr. <br />Towamicki then went on to describe his plans for an enhanced residential service, with a continues bulk <br />pick-up program to be accessed on demand by residents on their regular pick-up days. As described, <br />residents would be able to call the City and request pick up of bulk items on any regular pick up day in their <br />neighborhood, and such collection would be offered year round. Advantages included better service, less <br />scavenging, better neighborhood appearance, and a more responsive program, especially for senior citizens. <br />Further discussion then ensued concerning issues of cost, quality of service, and other related issues. Mr. <br />Towamicki then stated that he planned to implement the new enhanced service in January of 1999. Mayor <br />Crabtree stated that he felt the new system should be tried out before enforcement measures on system abuse <br />were added. Mr. Towamicki then discussed staffing needs, stating the critical need to eliminate inmate labor <br />use, and plans to eliminate the task system and go to eight-hour days for all crews. He also indicated that <br />there would be a need to add an additional driver to the system through next year's budget, which Council <br />Member Dallas questioned. Mr. Towamicki then described the various problems inherent in the current <br />staffing and operational method, and measures that would be taken to improve on these issues. It was also <br />noted by staff that the system had recently been bid out to the private market, and that the in-house operation <br />had proven to be the most cost effective relative to current service standards. Further discussion then took <br />place regarding the merits of additional staff and equipment issues, and Mr. Reynolds stated that these issues <br />would be revisited during the council's upcoming strategic planning and budget sessions. Mr. Towamicki <br />was congratulated on his conscientiousness, initiative and efforts to provide better service, as well as the <br />accomplishment of having competed successfully against private sector providers. <br /> <br /> <br />