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<br />City of Martinsville <br />Customer Concerns in Westside area <br />Neighborhood Focus Meeting <br /> <br /> <br />· As evidenced by the departments involved, the main neighborhood concerns are unsightly <br />properties, dilapidated houses and inoperative vehicles. <br /> <br />· The status of citizens' concerns is monitored regularly. To date, all concerns in the Westside <br />areas have been resolved or measures are underway to resolve the situation. Citizens making <br />complaints have been notified of status either by phone or letter. <br /> <br />· Included in this report are all complaints referred directly to Customer Service and it does not <br />include routine calls for service. For more details, please refer to attached report. <br /> <br />M l'vlarti}'1:sviYe <br />