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Martinsville <br /> <br />Meeting Date: <br /> <br />Item No: <br /> <br />Department: <br /> <br />March 22, 2005 <br /> <br />1.A. & B. <br /> <br />Customer Service <br /> <br />Nominees for the 2005 First-Quarter Service Excellence <br />Award and announcement of Quarterly Winner <br /> <br />2004 Q,,nrterly Winners eligible for the 2004 Annual Service <br />Excellence Award and announcement of Annual Winner <br />Service Excellence <br /> <br />S-mm~/: The Service Excellence Award program was developed by the Customer <br />Service Committee to provide an incentive for delivering excellent customer service. <br />Each quarter, members of the Customer Service Committee (who are exempt from the <br />award} meet to score the nominations to select a quarterly winner. The four quarterly <br />winners are then eligible for the Annual Service Excellence Award. To date, 109 <br />employees are among those in this elite group of nominees. <br /> <br />City employees have the opportunity to nominate other employees who they feel <br />deserve to be recognized for going the extra mile in creating a positive & productive <br />working atmosphere by submitting a written, signed statement giving examples as to <br />why the employee should be considered for this recognition. <br /> <br />Congratulations to the following quarterly nominees, who have been invited to the <br />meetha_g: <br />Beverly France (Utility Btllir~g) Keith Hudson {Fire) <br />Dan Howell (Fire} Mike Martin (Public Works) <br />The 1st quarter winner will be announced at the meeting. <br /> <br />ALso, the following quarterly winners for calendar year 2004 have been invited to the <br />meeting and the ~d'lIi,,ni winner for 2004 will be announced at the meeting. <br />Brian Mabe (Public Works) Robin Legus (Purchasing) <br />Steve Cannaday (Public Works) Linda Conover (Finance) <br /> <br />Attae-~ments: None <br /> <br />Recommendations: No action required <br /> <br />Motion. Mayor Cobbe. Roop Clark. <br />Second V-Mayor Reynolds Ferrlll <br /> <br /> <br />