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Martinsville <br /> <br />Agenda Item Number <br />Department: <br />Date: <br /> <br />Customer Service <br /> 12-14-04 <br /> <br />City Council <br />Agenda Stmmmry <br /> <br />Agendaltem: <br /> <br /> Recognition (staff/citizens) <br /> <br />B. Nominees for the 2004 Fourth-Quarter Service Excellence Award and <br />announcement of Quarterly Winner <br /> <br />The Service Excellence Award program was developed by the Customer Service Committee to provide <br />an incentive for delivering excellent customer service. Each quarter, members of the Customer <br />Service Committee (who are exempt from the award) meet to score the nominations to select a <br />quarterly winner. The four quarterly winners are then eligible for the Annual Service Excellence <br />Award. <br /> <br />To date, 105 employees are among those in this elite group of nominees. <br /> <br />City employees have the opportunity to nominate other employees who they feel deserve to be <br />recognized for going the extra mile in creating a positive & productive working atmosphere by <br />submitting a written, signed statement giving examples as to why the employee should be considered <br />for this recognition. <br /> <br />Congratulations to the following nominees, who have been invited to the meeting: <br />Linda Conover (Finance) <br />Tammy Davis (Community Development) <br />Betty Thompson (City Manager's office) <br /> <br />The 4th quarter winner will be announced at the meeting. <br /> <br />Recommended Co~mcil Action: No action required <br /> <br />A'I-rACHMENTS: Role Call Aye Nay <br /> <br />Memo Council Minutes Mayor & Vice Mayor <br />Staff Report Existing Ordinance M__ S__ Cobbe <br />Correspondence Proposed Ordinance M__ S__ Reynolds <br />Bid Tabulation Attorney's Report <br />P/C Recommendation Petition Council Members <br />P/C Minutes Contract M S__ Roop <br />Application Budget Amendment M S__ Ferrill <br />Citizen Legal Notice M S__Clark <br />Consultant Report Other <br /> <br /> <br />