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Enclosure # /--'/ <br />Service <br />Excellence <br />Award <br /> <br />June 22,2004 <br /> <br /> We are pleased to announce the Service Excellence Award second <br />quarter 2004 recipient. The Service Excellence Award program was <br />developed by the City's Customer Service Committee to provide an incentive <br />to recognize employees for excellent service. To date, 97 employees are <br />among those in this elite group of nominees. <br /> Each nominee sets a true example of what a public servant should be. <br />Being nominated by peers is a groat honor and each one is to be <br />commended for their individual efforts to create a positive, productive working <br />atmosphere. <br /> Each City employee has the opportunity of making a nomination for this <br />award by submitting a written, signed statement as to why the award should <br />go to the nominee with examples of instances where nominee exhibited <br />"going the extra mile". <br /> Members of the Customer Service Committee (who are exempt from <br />the award) scored each nomination on a point system. Serving on the 1999 <br />Customer Service Committee were Brenda Prillaman (Customer Service), <br />Andrea Ward (Purchasing), Clarence Monday (Fire), Cindera Martin (Police), <br />Wayne Knox (Community Development), Sharon Echols (Utility Billing), Chris <br />Morris (Public Works), Jerry Caesar (Water Resources), and Mike Wilson <br />(Electric). This award is not a popularity contest, it is solely about the <br />employee who goes the extra mile and provides exceptional service in their <br />job as a public servant. Each quarter, a winner will be selected and those <br />four quarterly winners will be eligible for the Annual Service Excellence <br />Award. <br /> <br />Congratulations to the following employees who were nominated for the <br />2004 Second QUARTER Service Excellence Award: <br /> <br />Ted Anderson (Fire) <br />Richard Barrow (Police) <br />Steve Cannaday (Public Works) <br />William Goad (Police) <br />Rhonda Gregory (Public Works) <br /> <br /> <br />