Agenda 12/10/2002 - Laserfiche WebLink

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Martinsville Service Excellence Award December 10, 2002 We are pleased to recognize nominees and announce the 4th quarter 2002 Service Excellence Award recipient. The Service Excellence Award program was developed by the City's Customer Service Committee to provide an incentive to recognize employees for excellent service. To date, 69 employees are among those in this elite group of nominees. Each nominee sets a true example of what a public servant should be. Being nominated by peers is a great honor and each one is to be commended for their individual efforts to create a positive, productive working atmosphere. Each City employee has the opportunity of making a nomination for this award by submitting a written, signed statement as to why the award should go to the nominee with examples of instances where nominee exhibited "going the extra mile". This award is not a popularity contest, it is solely about the employee who goes the extra mile and provides exceptional service in their job as a public servant. Each quarter, a winner will be selected and those four quarterly winners will be eligible for the Annual Service Excellence Award. Members of the Customer Service Committee (who are exempt from the award) scored each nomination on a point system. Serving on the Customer Service Committee are Brenda Prillaman (Customer Service), Andrea Ward (Purchasing), Clarence Monday (Fire), Cindera Martin (Police), Wayne Knox Community Development), Sharon Echols (Utility Billing), Chris Morris (Public Works), Jeny Caesar (Water Resources), and Mike Wilson (Electric). Congratulations to the following employees who were nominated for the 2002 fourth QUARTER Service Excellence Award · Rhonda Gregory, Public Works Frank Holland, Community Development Linda Kanode, Police Brenda Souther, Police Irene Turner, Police